Bernhardt Furniture Company - Residential Furniture Warranty
Frames and Springs: Bernhardt warrants to you, the
original retail purchaser, protection against manufacturing defects of
frames and springs for seven (7) years.
Cushion: Bernhardt warrants to you, the original
retail purchaser, protection against abnormal loss of resiliency of the
upholstered furniture, for three (3) years. Abnormal wear and abnormal
loss of resiliency should not be confused with softening and flattening
of the foam and fibers, which are considered normal wear, and are not
defects.
Filling Materials: Bernhardt warrants to you, the
original retail purchaser, protection against loss of resiliency of
filling materials for three (3) years. Compressing of polyester with use
is not considered loss of resiliency. From time to time, your
upholstered furniture will need "fluffing up" as any upholstered
furniture should be regulated with use.
Reclining Mechanisms: Bernhardt warrants to you,
the original retail purchaser, protection against manufacturing defects
of the: (i) black metal, non-electronic patented parts of a reclining
mechanism for three (3) years; and (ii) electronic parts of a reclining
mechanism for two (2) years.
Leathers: Since leather manufacturers do not
guarantee their products for wearing quality, color-fastness, shrinkage,
wrinkling and stretching, those properties are not covered under this
warranty. Leather is a natural material, every hide uniquely enhanced by
natural features. Wrinkles, scratches, insect bites, healed scars and
other natural markings should not be considered flaws. Color variations
occur normally within a hide and from hide to hide as no two hides are
alike.
This warranty applies under normal, non-commercial use and
terminates in the event of resale. Improper cleaning voids any
warranty. Re-covering the frame voids all warranties because in
re-covering the frame, some or all components may be changed. This
warranty does not cover damage as a result of misuse, abuse, accident,
commercial use, institutional use, or shipping damage. Because of the
craftsmanship involved and the natural materials used in the
manufacturing process, minor variations will occur from piece to piece.
Therefore, this warranty does not cover such minor differences between
your furniture and: floor samples, printed illustrations, and video or
internet displays.
This warranty does not cover floor samples or products designated ?AS IS? at time of purchase.
All warranty periods indicated in this warranty begin on the date
that your furniture is initially shipped to the Bernhardt Authorized
Dealer
This warranty also does not cover fabric protectors that have not
been applied by the fabric manufacturer, since they may cause latex
deterioration, seam slippage, discoloration and may damage filler
materials.
This warranty protects you only when you purchase Bernhardt furniture
from a Bernhardt Authorized Dealer. If you find a problem, all claims
for warranty service must be accompanied by your original proof of
purchase, contain a brief written description of the defect and must be
made through the retailer where the upholstered furniture was purchased.
There are some repairs that can be taken care of in your home and your
authorized dealer will handle those repairs. If the dealer feels that
factory service is needed, Bernhardt will make arrangements to pick up
your furniture from the retailer, make any repairs necessary and return
it to your retailer. Bernhardt is not responsible for transportation
costs from your home to the retailer, nor are we responsible for
transportation costs to and from our factory service center two (2)
years after the date that your furniture is initially shipped to the
Bernhardt Authorized Dealer.
WARRANTY LIMITATIONS AND EXCLUSIONS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY ON THIS PRODUCT, AND ON THE PARTICULAR
PORTION OR PART OF THE PRODUCT IN QUESTION. THE WARRANTY AND REMEDIES
SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR
WRITTEN, EXPRESS OR IMPLIED. IN NO EVENT WILL BERNHARDT BE LIABLE TO YOU
FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING
OUT OF THE USE OR INABILITY TO USE THIS PRODUCT.
Some states do not allow limitations on how long an implied
warranty will last or the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
BERNHARDT FURNITURE COMPANY
P.O. Box 740
Lenoir, NC 28645
Effective January 1, 2011
